Meet your team at Nightwatch Protection Inc. Your Local ADT Authorized Dealer in Massachusetts and Rhode Island.
Welcome to our "Meet the Team" page, which we have created to show that we are a local and regional business that serves local and regional customers. We have families, just like our customers, and are absolutely committed to delivering you peace of mind with your security needs. Not only that, but we are also focused on delivering you the best service and customer experience possible.
Please take time to see who is "behind the scenes" of our day-to-day operations, and ensuring your security and peace-of-mind is ensured in New Hampshire and Maine.
Kevin was a Regional Sales Manager for ADT Security Services prior to opening his own security company. Kevin is a graduate of Merrimack College in North Andover MA where he received his Bachelor of Science in Business. He opened Nightwatch Protection Inc, an ADT Authorized Dealer back in 1998. Nightwatch targets the small business and homeowner markets. Nightwatch is the largest local ADT dealer headquartered in the New England area. They know their marketplace better than most and they surely know how to provide top-notch customer service to their customers.
Sheila is a graduate of St Francis School of Nursing in Hartford, CT and enjoyed a career as a Registered Nurse. Sheila worked at Nightwatch Protection part-time until 2008 when she joined Kevin full-time. Sheila focuses on maintaining a great staff to provide excellent customer service and works closely with the technicians and ADT to ensure a positive customer experience. She is very grateful to help keep New England families and their pets protected.
Jeanne came to work for Nightwatch Protection, Inc. a little over 8 years ago in 2008. She graduated from Northeastern University with a Bachelor of Science Degree in Marketing Management. She strives to provide exceptional customer service and helps to maintain the smoothness of the day-to-day functions of the office. It’s her pleasure to help any and all customers with questions, issues or concerns. Lastly, she is the proud mom of 2 great kids, 3 adorable dogs, and incredible cat and a proud Guardian sponsor of the ASPCA.
Adam is a 2016 graduate of the University of New Hampshire with studies in Journalism. Though his main positions with the company are in Customer Collections & Customer Service, he was recently added to the marketing team to lend a hand with his Journalism skills. He has been with Nightwatch Protection Inc. for 8 months. He always has a smile on his and a positive attitude. In his free time, he can be found surfing or being a goalie in an ice hockey game. He supports the efforts of saving the ocean and cancer research. You might be surprised to know that he has been in a punk rock band for 7 years!
Cherie has been with Nightwatch Protection Inc. for 6 months. She come to us from a Real Estate Administrative background and was an Office Manager with a local company for 14 years. She brings her flexibility to take on any task asked of her and a willingness to contribute in meaningful ways to the company. She is passionate about assisting local Veteran’s organization and working with her husband in their karaoke services company, DOCROX America. She is a two-time Cancer survivor and supports Cancer and Gastric Bypass research as she spent most of her life weighing over 325 pounds!
Rob comes to us from a long history as a restaurant manager and he also has experience with marine gears and power take-offs. His best quality that he brings to Nightwatch Protection Inc. is his ability to actively listen to the customer’s needs, quick respond to their needs with a "we" mentality, working hard to get the customer the best value for their investment. The cause closest to his heart is veteran's services. His hobbies are softball, basketball, cooking, hiking, chess, reading, spending time with family, and card games.
Office and Administration Staff:
Lisa: Telemarketing Department and Trade Show Team
Karyn: Telemarketing Department and Trade Show Team
Tara: Account Recovery Specialist
Amanda: Customer Service
Lydia: Billing and Residential ADT Specialist
Paula: Accounting and Bookkeeping
Facebook Review 12/11/16
Another 5-Star Review for Nightwatch Protection Inc. Your Local ADT Authorized Dealer FACEBOOK PAGE: https://www.facebook.com/pg/ADT.Authorized.Dealer/reviews/
Facebook Review 12/29/2016
Nothing Short of Fantastic people. If you want a genuine service from a premium company call these guys. ADT speaks for itself, with these guys to back it you are in the best hands in the NorthEast! FACEBOOK PAGE: https://www.facebook.com/pg/ADT.Authorized.Dealer/reviews/
HomeAdvisor Review 11/5/2016
Project: Install, Service, or Repair Surveillance Cameras
HomeAdvisor Review 1/27/2017
Review by a homeowner in Worcester, MA Project: Install, Service, or Repair Surveillance Cameras
Excellent attention to detail
The technition that came out was very knowledgeable and very patient in explaining my new system. I am an electrician and I understand these systems, but the operation of my keypad was explained so that anyone could understand and feel confident in using the system.
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